Sebastian Perrier

Efficiency vs Effectiveness

Efficiency: concern with input/outputs; do things right (e.g. unit cost, frequency of output, etc)

Effectiveness: do the right things! (e.g. operate in attractive markets, provide what customers want, etc)

This entry was posted on Friday, July 24th, 2009 at 3:04 pm and is filed under Operations. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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Efficiency vs Effectiveness

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